In this Privacy Policy “Home Leeds” refers to RedMed Ltd.
We at Home Leeds are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and store personal information obtained through our operations and related services. By visiting our venue or using our services, you acknowledge and accept the practices described in this policy. It also details how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
For the purpose of the Data Protection Act 1998, the General Data Protection Regulation and any and all domestic legislation implementing the Regulation into English Law (the “Data Protection Laws”),Home Leeds is a Data Controller in relation to your Personal Data in certain circumstances, which are set out below.You can contact us at admin@home-leeds.co.uk with any questions you may have about privacy or data protection.
Please note that links from our website may take you to external websites not covered by this policy. We recommend that you check their privacy policies yourself before submitting any personal information. We will not be responsible for the content, function or information collection policies of these external websites.
1. Information We Collect:
We may collect the following types of personal information:
- Contact information (such as name, email address, phone number) - Demographic information (such as age, gender) - Identification information (such as Date of Birth, ID/passport details) - Transaction information (such as purchase history) - Photographs or video recordings taken within the nightclub premises - Any other information voluntarily provided by you
2. How We Collect Information:
We may collect personal information through various channels, including:
- Directly from you when you provide it to us (such as during ticket purchase, website forms or when participating in surveys) - Automatically through the use of our website or mobile applications - From third-party sources (such as social media platforms or ticketing partners) with your consent
We may collect information about your computer, including where available your IP address, operating system, browser type, statistics on your activities on our platform, information on how you came to our platform and data collected through Cookies, Pixel Tags, Web Storage and other similar technologies. This is statistical data about your browsing actions and patterns and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. The information we collect includes which pages you view and which links you follow, details of the hardware and software that you are using to access the site and any passwords that you use on our website. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
3. Use of Personal Information: We are collecting this data to keep you informed about events that we put on that may be of interest to you. We will tell you about our events and may, in certain circumstances, co-promote with other promoters of similar events and tell you about their events. We may keep in touch with you via email, push notifications on ticketing apps, Facebook updates, Instagram posts or other communications. You may unsubscribe, unfollow or opt out of these communications at any time by following the links on the relevant communication.
We take data protection law seriously, and have set out below exactly how and why we use your information, and what our legal basis is to be able to use your information in each way.
We need all the categories of information listed above to allow us to enter into and perform our contract with you (e.g. purchasing a ticket and attending an event) *, to keep you informed about our events or services**, improve our website and services ***. The situations in which we will process your Personal Data are listed below. We have indicated by asterisks the purpose or purposes for which we are processing or will process your personal information.
- To process and fulfill your requests for products or services - To communicate with you regarding your tickets - To contact you about any events or other offers you have expressed an interest in (**) - To contact you about any events, offers or services which we feel may be of interest to you, (**) - To contact you about any changes to events you have bought tickets for (*) - To contact you with additional information about events you have bought tickets for (*) - To contact you in the event of an issue with your use of our site (*) - Dealing with any complaints you may have (*) - To serve adverts for our events on third party sites (e.g. Google or Facebook ads) using cookies or re-targeting (**) - To ensure our systems interact successfully with social media platforms including Facebook and Instagram (***) - To conduct data analytics studies to review and better understand use of our website and services (***) - To review and improve the performance of our website, systems, processes and staff. (***) - To interact and respond to any communications you send us, including social media posts that you tag us in (*) - To let you know about any important changes to our business or policies. (***) - To prevent fraud, maintain the security of our venue and comply with legal obligations
4. Sharing of Personal Information:
We may share personal information with:
- Service providers and partners who assist us in operating our venue or providing services on our behalf (such as ticketing partners, marketing agencies, and third-party advertising services such as Facebook or Google) - Legal authorities or regulatory bodies if required by law or to protect our legal rights - Third parties with your consent or as otherwise permitted or required by law
5. Data Retention: We have decided that ten years following the last contact with an individual is an appropriate period to hold data covering the legal limitation period (six years) and a moderate margin. As in most cases, this is only archived data, not sensitive, not dangerous and will not be used so there is little risk to data subjects. This is to retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer required, it will be securely deleted or anonymized.
6. Security:
We implement reasonable security measures to protect your personal information against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights:
You have the right to:
- Access and review your personal information we hold - Correct any inaccuracies in your personal information - Request the deletion of your personal information (subject to legal requirements) - Opt-out of receiving marketing communications
8. Children's Privacy:
Our nightclub is not intended for individuals under the legal drinking age. We do not knowingly collect personal information from individuals below the legal drinking age. If you believe we may have collected personal information from a minor, please contact us.
9. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. If we change our Privacy Policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also contact you to inform you that changes have been made to this policy. Regularly reviewing this page will ensure that you are always aware of what information we collect and how we use it. Continued use of the service will signify that you agree to any such changes.
10. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using admin@home-leeds.co.uk
By using our services or visiting our venue, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our services or providing personal information.
In addition, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the statutory body that oversees data protection law in the UK. Please visit the ICO website if you wish to lodge a complaint with the ICO.